747Games Privacy Policy — Your Data, Your Rights

This Privacy Policy explains how 747Games collects, stores, uses, and protects the personal information of players and visitors on the 747Games platform at 747games.click. 747Games is committed to handling your personal data responsibly and transparently, in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations.

By creating an account, logging in, or using any service on 747Games — including sports betting, JILI slots, live casino, fishing games, card games, and esports betting — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how 747Games handles personal data, please do not use the platform.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. Together, these three documents form the complete framework governing your relationship with 747Games.

747Games acts as the Personal Information Controller (PIC) with respect to the personal data processed through our platform. This means we determine the purposes for which your data is used and are responsible for ensuring it is handled lawfully and fairly.

747Games collects personal data through several channels — directly from you when you register or contact us, automatically when you use the platform, and occasionally from third-party sources where permitted by law. Here is a breakdown of what we collect and why:

747Games uses your personal data only for the purposes described in this policy. We apply a principle of data minimization — we collect only what we actually need, and we don't use it beyond those stated purposes without your consent.

3.1 Account Management & Service Delivery

We use your identity and contact data to create and maintain your 747Games account, verify your identity, process your transactions, and deliver the gaming services you've signed up for. Without this data, we cannot provide the platform to you.

3.2 Payments & Fraud Prevention

Your financial data is used exclusively to process deposits and withdrawals through your chosen Philippine payment method (GCash, Maya, BDO, BPI, etc.) and to fulfill our obligations under anti-money-laundering (AML) regulations. We monitor transaction patterns to detect unusual activity that may indicate fraud or money laundering. We do not store full card numbers — payment card details are tokenized through our payment processor.

3.3 Legal & Regulatory Compliance

As a licensed gaming operator, 747Games is required by law to maintain certain records and report specific activities to regulatory authorities. This includes KYC (Know Your Customer) records, transaction logs, and suspicious activity reports. We retain this data for the periods required by law, which typically means five (5) years from the closure of your account.

3.4 Responsible Gaming

747Games uses your gaming activity data to monitor for patterns that may suggest problematic gambling behavior. This is done to protect players — not to profile them for commercial purposes. If our monitoring systems flag a concern, a member of our responsible gaming team may reach out to check in with you.

3.5 Customer Support

When you contact 747Games support, we use your account data and communication history to resolve your inquiry accurately and efficiently. Support communications are retained for 24 months for quality assurance and training.

3.6 Marketing Communications

747Games will only send promotional emails, SMS messages, or push notifications to you if you have explicitly opted in during registration or at a later point. You can withdraw your consent at any time by updating your preferences in your account settings or by contacting support@747games.click. We never pass your contact details to third-party marketers.

3.7 Platform Improvement

We use aggregated, anonymized technical and gaming data to understand how the platform is used, identify technical issues, and improve the product experience. This data cannot be linked back to individual players.

Under the Data Privacy Act of 2012, 747Games must have a lawful basis for processing your personal data. We rely on the following legal bases:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to perform the contract between you and 747Games — that is, to deliver the gaming services you have signed up for.
• Legal obligation: Retaining KYC records, transaction histories, and AML-related data is required by law. We have no discretion over these requirements.
• Legitimate interests: Using technical and gaming data for fraud prevention, security monitoring, and platform improvement serves the legitimate interests of 747Games and our players, and does not override your privacy rights.
• Consent: Sending marketing communications is based on your explicit consent. You may withdraw this consent at any time without affecting your ability to use 747Games.
• Vital interests: In exceptional circumstances, we may process data where necessary to protect the vital interests of a player — for example, in a responsible gaming intervention where welfare concerns are paramount.

747Games does not sell, rent, or trade your personal data. We share data with third parties only in the following limited circumstances, and only to the extent necessary:

• Payment processors: GCash, Maya, BDO, BPI, and other payment service providers receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and are bound by Philippine financial regulations.
• Game providers: Game software providers such as JILI Gaming receive session data necessary to deliver their games on our platform. This includes bet history within each session and account identifiers. Game providers do not receive your full identity or contact information.
• Identity verification services: KYC verification may be processed by licensed third-party identity verification platforms. These services are bound by strict data processing agreements with 747Games.
• Regulatory authorities: 747Games is legally obligated to provide certain data to our gaming regulator and, where required, to law enforcement authorities acting under valid legal orders.
• Service providers: Technical service providers (hosting, analytics, cybersecurity, customer support platforms) may process data on our behalf under data processing agreements that prohibit them from using your data for their own purposes.

747Games uses cookies and similar tracking technologies to deliver a functional, personalized, and secure platform experience. Here's what we use and why:

• Essential cookies: These are required for the platform to function. They maintain your login session, remember your preferences (like language settings), and protect against cross-site request forgery. You cannot opt out of essential cookies and continue to use 747Games.
• Analytics cookies: We use anonymized analytics data to understand how players navigate the platform — which pages are most visited, where sessions drop off, and how features are used. This helps us improve the experience. Analytics data is not linked to your identity.
• Security cookies: Cookies used to detect unusual login patterns, identify bot activity, and prevent unauthorized access to your account.
• Preference cookies: These remember your display preferences and responsible gaming settings between sessions.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from using 747Games normally. For full details on disabling cookies in your specific browser, refer to your browser's help documentation.

747Games implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, and destruction:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and 747Games is encrypted using 256-bit SSL encryption. Look for the padlock icon in your browser's address bar.
• Data encryption at rest: Sensitive data stored in our systems — including identity documents and financial records — is encrypted in our databases.
• Access controls: Internal access to player data is restricted to staff who need it for their specific role. All internal data access is logged and audited.
• Two-factor authentication: 747Games supports 2FA for player accounts and enforces it for all staff with access to administrative systems.
• Regular security audits: Our platform and infrastructure undergo regular penetration testing and vulnerability assessments by independent security professionals.
• Incident response: 747Games maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission (NPC) within 72 hours of discovery, as required by law.

While we take every reasonable precaution, no online platform can guarantee absolute security. You play an important role in protecting your own account — use a strong, unique password and never share your login credentials with anyone.

747Games retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our standard retention schedule is as follows:

• Active account data: Retained for the lifetime of your account plus 5 years after account closure, to meet AML and gaming regulatory requirements.
• KYC and identity verification records: Retained for 5 years from account closure, as required by the Anti-Money Laundering Act (AMLA) and its implementing regulations.
• Transaction records: Retained for 5 years from the date of each transaction.
• Support communications: Retained for 24 months from the date of the final communication in each support thread.
• Marketing preferences: Retained until you withdraw consent. After withdrawal, your opt-out preference is retained indefinitely to ensure we honor it.
• Analytics data: Retained in aggregated, anonymized form indefinitely. Identifiable raw analytics data is deleted after 13 months.

When retention periods expire, 747Games securely destroys personal data through certified data deletion processes. Data held in physical form (printed documents) is shredded. Data held digitally is overwritten or cryptographically erased.

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by 747Games. These are not just formalities — they are real rights you can exercise by contacting us:

747Games is strictly for adults aged 21 years and above. We do not knowingly collect personal data from anyone under 21, and we do not provide gaming services to minors.

During registration, players must confirm their age, and identity verification requires a government-issued ID confirming the player is at least 21. If 747Games discovers that an account has been created by someone under 21, the account will be closed immediately, all data will be deleted (except where legal obligations require retention), and any deposited funds will be returned to the payment source.

If you are a parent or guardian and believe your child has attempted to create a 747Games account, please contact us immediately at support@747games.click so we can take prompt action.

747Games primarily processes your personal data within the Philippines. However, some of our third-party service providers — such as cloud hosting infrastructure providers and game software vendors — may process data in other countries.

Where data is transferred internationally, 747Games ensures that appropriate protections are in place through:

• Standard contractual clauses that bind the recipient to the same data protection standards required under Philippine law.
• Selecting service providers that maintain recognized international data security certifications (such as ISO 27001).
• Conducting due diligence on the data protection frameworks of countries where service providers are based.

You may request information about the specific safeguards applied to any international transfer of your personal data by contacting our Data Protection Officer (details in Section 13).

747Games may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we provide. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send an email notification to all registered 747Games players.
• Display a notice on the platform for at least 7 days after a significant update.

We encourage you to review this Privacy Policy periodically. Continued use of 747Games after the effective date of any update constitutes your acknowledgment of the revised policy.

Minor updates — such as clarifications, corrections of errors, or changes that do not alter the substance of our data practices — may be made without a formal notification beyond updating the "Last Updated" date.

747Games has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. You can contact the DPO for any privacy-related concerns, including exercising your data rights, reporting a potential breach, or requesting information about our data practices.

If you believe 747Games has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC). This right exists independently of any complaint you make to 747Games directly.